At Cold Brook Farm, we take care in preparing each order and want you to have a positive experience from the moment you reach our site to the moment your order arrives.

Shipping

We aim to process and ship orders within 3 business days of placement. Once your order has shipped, delivery times will depend on the shipping method and destination.

Please note that processing times do not include weekends or holidays.

Returns & Order Issues

Your satisfaction is important to us. If there is an issue with your order, whether it arrives damaged, you receive the wrong item, or something doesn't seem right, we're here to help.

Please email us at hello@coldbrookfarmnj.com within 5 business days of receiving your order, and include your order number and a description of the issue. Photos are always helpful if your item arrived damaged or isn't what you expected.

We'll review the details and work with you to find a solution.

For any questions about shipping, returns, or your order, please don't hesitate to reach out. We're happy to help!

Contact us: hello@coldbrookfarmnj.com